As we own and operate a small business, we both tend to wear many hats. For me, it means I answer the phone, reply to emails, write articles as well as my own column, I’m asked to be the guest speaker at clubs and groups, I take photos, I judge competitions, and I deliver bulk drop offs of our publications to local businesses.
And it’s interesting to note the different ways I am treated by others, depending on what hat I am wearing.
Most notable is the difference between the ‘public’ appearances and when I am delivering.
When I’m the speaker, I am treated with respect – given meals, drinks, sat at the best table, introduced with fanfare and generally fussed over.
When I am the deliverer, I am treated with little regard – not everyone says thank you, or looks up from their desk, or smiles or is even very polite. Generally, I am invisible.
Isn’t it interesting? I am being treated according to what people think my ‘station in life’ is, to use an old fashioned term.
I am not judged or spoken to because of who I am, but rather for what I am doing.
I’m still the same. I’m still me regardless of what activity I’m currently engaged in.
Just because I’m delivering a bundle of local community newsmagazines to a shop counter, doesn’t mean I suspend my ability to be articulate or intelligent and knowledgeable about a subject.
At Christmas time, it’s easy to get so caught up in our own busyness that we forget the people across the counter are people just like us and deserving of respect.
This Christmas season, how about we treat those in ‘service’ to us, indeed, everyone we come across, exactly as we would like to be treated – as a person. Full stop. End of story. No qualifier needed.